Thank you.
In terms of the refund issue, the current APPR is actually a step backwards compared to what has been declared by consumer protection law for the past 20 years, and it is also inconsistent with provincial consumer protection laws. There's a very obvious no-brainer standard that, if a flight is cancelled for any reason, the bare minimum a passenger can do is seek a refund, even if the airline offers them an alternate flight in three or six or nine hours. It doesn't matter. They had a booking for a given flight. That flight is no longer operating and, therefore, the passenger has to get their money back.