Certainly in the case of the train that I was on, I think the responsibility for the actual delay largely falls on.... It's a combination of CN and, obviously, weather conditions as well. I think the major thing that falls on their shoulders in that particular case is the particular planning and the scheduling around what would be done to clear the line ahead of us and the decisions that were made from an operational standpoint.
I mean, in that case, we had a train that left Montreal and made it a significant distance along, through our route, all based on planning that had been laid out by CN around when that line would be cleared. It seems that there were some failures, I think, in communication there between CN and Via in terms of what was realistic to expect. I did hear things this morning in terms of similar comments about some communication failures on trains in the corridor as well. I think, for that part of things, I'd definitely put quite a lot of blame on CN.
Again, I think there were some potential communication issues on Via's front as well. I will give credit to the on-board staff we dealt with. They were generally doing the best they could in the situation, but they were often pretty strapped in terms of the amount of information that was provided to them or that they had to pass on to passengers. There wasn't a lot of clarity as we went along about exactly what would be happening.
I think some things could be improved on Via's front, but certainly on the way the situation unfolded, I think there's a lot of focus to go on CN. Again, this is why I think it's really unfortunate that they haven't been here and speaking to this committee.