Thank you, Chair.
That's remarkable. Thank you very much for the answer. I would have thought that after a month and a half, this being such a huge inconvenience for so many Canadians, he would have reached out.
Finally, with all due respect, Mr. Tran, you said, that “there's no point in keeping an open phone line between the two companies” when you're working on something. I'm hoping you recall that, Mr. Tran. I suppose I don't agree with that statement. I say that because when we heard testimony from Via, their passengers were getting information—I don't want to call it false information—that was old. Via was getting updates from CN. They would promise somebody an hour, and that hour would turn into three hours. They were actually sending out incorrect texts.
Mr. Tran, can you tell me if that was just something I misunderstood? When you speak about between the companies, knowing full well that Via is responsible for their passengers.... Is communication not of the utmost importance at a time like that?