Thank you.
Yes, absolutely. Some of the difficulties that arose were definitely related to the somewhat extraordinary nature of this storm. There's always a difficult balance between wanting to communicate very quickly with VIA Rail to allow them to manage the expectations of their passengers and the need for us to do so at a time when we have enough facts to not create expectations that VIA Rail would not be able to meet.
So we adapted to the situation. We contacted VIA Rail quickly. Then we had to adjust our communication or expectations based on the conditions on the ground.
That being said, there are certainly opportunities to improve communications. We have had discussions with VIA Rail, including about the idea of centralizing communications somewhat, both at home and at home, to ensure that we have a point of contact that is quickly accessible and that we can communicate a clear message. That's something we’re working on with VIA Rail.
We also thought about the possibility of giving them access to our systems so that they could see what's going on in the network in real time and manage, on their end, the expectations of their passengers.