Mr. Chair, I answered the first question by saying that the CTA works at arm's length, and when it comes to human resources decisions, these decisions are made by the CTA.
Second, my colleague understands—and I know he knows—that the challenges that we saw last summer happened because of the air sector's quick recovery from COVID. In fact, we saw those around the world. If his point is that the way to address these challenges is by reducing investment in the CTA, I disagree with him. What we saw was unprecedented challenges and an unprecedented number of complaints. We will be there to help passengers. We will be there to work with the CTA to address this unprecedented avalanche of complaints, and that's why we're providing resources.
It's not only financial resources, Mr. Chair. We're also working with them on streamlining the complaint process so that the CTA is able to deal with these complaints much more quickly and efficiently.