You look at what is causing the frustration. Typically, that's when people feel like they're not being heard. When there is objective information that people believe is.... When workers, members of the community or first nations believe they have really solid evidence and their opinion says, “This is what we should do,” and there's no response, that's when people get frustrated.
I want to be careful to say that Sarnia is not perfect. However, there are some fundamental things here that I see culturally with our member companies. I see also what you did at the federal level with the E2 regulations that you brought in. That very much aligned with the responsible care and IEC tools that they have, this reaching out to the community.
Regarding my previous comment about it being hard to come up with laws that say you need to listen, that is an example of where you reach out and connect with the community, and the environmental emergency stuff under CEPA is quite effective—