I think what you're seeing is that this system didn't serve the individuals and veterans well, and that the ombudsman is an opportunity to take a different look at how things could be served.
I just want to go back. We've had veterans reviews, we've had people in, and we know there's a backlog in terms of those sorts of reviews. I'm wondering if you could do two things: give an opinion on the review board and on whether it's still useful.