Yes, I like the obligation that you don't bite the hand that feeds you, but somewhere within the system there has to be a better means of adjudication than the one we were enjoying when the Woods commission first sat. The whole system was bogged down with complaints. It was taking as long as four years to get a decision, sir, so we asked what would be quicker, but still fair. The answer--and this may be something that's not possible--is that if the minister's office or a member of Parliament or a veterans organization made a referral to the ombudsman, then the ombudsman's report goes back to them. He's not saying yes or no.
On October 2nd, 2006. See this statement in context.