Mr. Chairman, I would say long enough for it to be ingrained into their system, and in no case would you find an ombudsman.... The man may have changed, but the duties of the office have not changed for 20 years at least.
Evidence of meeting #11 for Veterans Affairs in the 39th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was ombudsman.
A recording is available from Parliament.