Was that built over years of realizing that this was an office you needed to have to serve veterans? Has it been controversial to get to that point, considering the vast number of members you have serving veterans groups and so on? I'm just wondering how that was achieved. Was it easy or was it difficult, coming to the point where everyone in the veterans organizations supported the idea of an ombudsman?
On October 2nd, 2006. See this statement in context.