A large concern is the backlog of appeals to the Department of Veterans Affairs. One of you, I believe it was Mr. Strathy, brought up the issue of the Veterans Review and Appeal Board and that it's not neutral. In fact, I think you got to the point that a few of them, those not having military or medical expertise, had not necessarily qualified because it became a bit of a patronage appointment.
If that board was structured differently so those issues could be better addressed.... Obviously there would likely be some link then to the ombudsman. The idea is not to have an ombudsman and make that person busier; the idea is to have an ombudsman who would come alongside when things really fall off the rails--not that they fall off the rails on a regular basis. Do you have any comments to that? I'm interested to hear.