Absolutely. We never make anything public unless we have a complete, explicit waiver of confidentiality by the complainant. Confidentiality is one of the cornerstones of the ombudsman process. Most of our work is done in complete anonymity. The results of investigations are reported in our annual report. It is very rare for the identity of people to become known. When it happens, it is only with their express consent.
On November 1st, 2006. See this statement in context.