Yes. The United States Ombudsman Association, which is the third organization I mentioned, publishes ombudsman standards. I don't have them with me, but they're available from their website, which is USOA.org.
Actually, I do have them here, so I would like to table these with the committee. They're excellent standards. The USOA president has written to this committee, with a copy to the Prime Minister, as well, which is in your folder. Those standards are excellent and they're very descriptive of how to set up properly an ombudsman's office.