My last question for you both is--and I say this as a devil's advocate--that it's quite simple, then, for some, and I notice that in private industry this case happened, that a particular manager of a department would say, “Well, if you don't like it, go to the ombudsman.” So instead of dealing with the issue directly, as they should have, they shuffle it off to the ombudsman. So the person thinks, “Oh, okay, I will.” That, in some circumstances, could be a bureaucratic delay, because the ombudsman, of course, is busy and everything else, and has many other case files. Is it not possible that an ombudsman could be used as a crutch to delay certain proceedings that an individual may have or potentially have?
On November 1st, 2006. See this statement in context.