When you're investigating files or individual cases that come forward, at what point does an ombudsman make a decision that this is not an individual characteristic but something that could be a group action? At what point, in your experience, does this come about? It's not with the first case that comes forward, so is it the fifth, the tenth? Where do you draw the line and try to protect groups while investigating a certain scenario?
On November 1st, 2006. See this statement in context.