No.
I think since the office started I'd say in total there have been 25 to 30 systemic reports released. Since 1999, when the office started receiving complaints, we've received 12,000. Certainly most of the complaints we receive deal with an individual with individual problems. Certainly after receiving complaints we see that there are trends, so we realize that maybe there's a bigger issue that needs to be investigated. Since we've been operating, we've released about 30 systemic reports.