When I go through your report, Mr. Winzenberg, actually the turnaround amazes me. Dealing with the issues seems very efficient. The high rate of return in terms of getting a report done and getting it finalized is very good. Is that mainly because of personal initiative, or is there legislation in terms of timelines directing it so that when a complaint comes, there has to be a resolution or something to it at a certain particular time?
On December 4th, 2006. See this statement in context.