Yes, that's correct. The western democratic model for an ombudsman is a person who suggests remedies and solutions, not somebody with a power to make or overturn decisions. But the office, nevertheless, is seen as pretty powerful; and as I said earlier, it's a brave government agency that doesn't implement an ombudsman's recommendations. Normally, the only time they wouldn't do that is if there were legal or legislative issues. But the Australian experience is that most of the recommendations from the federal ombudsman are taken up pretty quickly by government agencies.
