I think the Commonwealth Ombudsman conducts his own stakeholder or client satisfaction surveys. I don't have any feeders on what's come out of that. As the Department of Veterans' Affairs, we conduct client satisfaction or veterans surveys in the same way vets do here, and our figures are similar. They're running at the low 90% mark. Given the low number of complaints the Australian ombudsman receives in relation to the Veterans' Review Board, it is fairly indicative that this set of arrangements is working reasonably well.
