We have a very good relationship with our colleagues at the Department of Defence. When a veteran applies for a pension or a benefit from us, we make arrangements with our defence colleagues to have their service and medical records shipped over. But in-house, in our department, if the veteran's pension claim is rejected for whatever reason and the veteran complains to the ombudsman, and the ombudsman needs to cite or get those records—and he has that power under the legislation—then we would comply with any request and normally provide him with certified copies.
On December 4th, 2006. See this statement in context.