Thank you for that.
You've stated some of this, but I want to tie it together. We know that the forces have an ombudsman. We know that when that person was appointed they helped write the rules...I don't know whether it's the rules, but how they were going to form the office and what services they were going to provide.
First, should the ombudsman be separate from Veterans Affairs? Should it be joint with the forces? And secondly, should the same opportunity be given to an ombudsman set-up for Veterans Affairs: that he have the chance—I know they'll be setting up their own office—to write up their own rules, or whatever word I should use, to make sure the service is delivered to the veterans?