I'll deal with step one and then ask Mr. Miller to carry on with the remaining steps.
Step one in that case, if he's been seriously injured, is that we would get a casualty report as part of the DND process. DND would have a case manager assigned, and we would also assign a case manager.
While the individual was within DND, they would make their best possible effort to redeploy the individual within the military. That would be within their ability to do so within their fit for service policy. We know they work very hard at that.
Now, if you take your example, Ms. Hinton, and go to the next step, which is when we become responsible, that's when DND decides there has to be a medical release. When they decide there has to be a medical release, we will get the information from the case manager within DND, and we will do a transition interview. In that transition interview with our staff, the individual will be asked various questions about their health, their needs, and their employment prospects--the whole gamut of questions that will influence development of the case plan.
At this point I'll ask Ken to carry on with the steps in the process.