I can try to clarify that for you, Mr. Shipley.
In terms of how the department applies that concept, it is a concept that's in the legislation, and we do apply it frequently. However, I think it's fair to say that clients sometimes will misunderstand what it means and interpret it to mean benefit of the doubt in the absence of any information at all. It doesn't mean that.
It means that when you have information that seems reasonable and is uncontradicted, although it may not be the injury report or something as definitive as that, the benefit of the doubt goes to the client. It can be information such as—and this is used all the time in our adjudication process—a statement from somebody else who was there, a comrade or a friend, or somebody who can attest to the fact that an injury or some event took place. Whenever we can provide that benefit of the doubt, we certainly do apply it.