Thank you, Mr. Chair.
Thanks to both of you for being here today.
Taking a cue from Colin's questions, I don't think we know today exactly what the final recommendation will be from this committee on a bill of rights. But there's access, and wait time guarantees if that's possible, and I imagine it might include something along the lines of benefit of the doubt.
Generally speaking, how do you handle it now? And under a bill of rights, if that were included, how do you see that notion of benefit of the doubt handled? If I'm a veteran and I'm applying, always the expectation is that I'm going to win my case. Obviously that's why a person proceeds with an application. They're not happy if they don't get it, but they're not as unhappy if they have been dealt with efficiently and they feel they've been treated fairly and so on.
Could I have your comments on that, please?