I do have one quite important question I want to ask you, but very quickly. What I've heard, and I'm not saying it's fair in any way, is that they go to the appeal and a decision is rendered very quickly. They're dealing with government here and they're worried that the government takes forever. Your department does its job, they get a negative answer back within 30 days, and they say the government didn't even take the time to listen to them. I'm simply passing that on to you. That's what we face when we face them in our constituencies. It may not be fair, but that's what they think, because they automatically think government is going to be slow.
But my question that I want to get time for you to answer is, with your knowledge and background and your understanding of the situation of how the board works and why it works, do you ever get to make recommendations on how you're going to streamline this out of the department? Did I miss that in the submission somewhere? You made a very good point that you're separate from the department.