If I could just comment, as I said earlier, you could have a regime where the ombudsman simply has to find a prima facie case of a lack of adequate service, and then the onus is on the department to show that they have done it. Now the burden and the complication of legal hoops, if you like, are on the government side of things to show to the ombudsman, or whoever it is they are required to show it to, that they did everything within their power in accordance with the bill of rights, etc., and if they don't show that, they lose. I agree that obviously veterans aren't in a position to hire high-priced lawyers and go through a very complicated process that takes forever.
I read this report. It's a very good report, Mr. Chairman, and it addresses those issues.