On the Internet, military personnel find the charts of veterans that state that a given clinical profile corresponds to a certain amount of compensation. Then they assess their situation and say that the health care providers who treated them did not assess them correctly. But we do not determine the amounts of pensions. But in their minds, since people who do determine those amounts use the notes in our files, the outcome is to some extent our fault. That is when we might see aggression. But it's understandable.
On April 24th, 2007. See this statement in context.