Evidence of meeting #4 for Veterans Affairs in the 39th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was rights.

On the agenda

MPs speaking

Also speaking

Verna Bruce  Associate Deputy Minister, Department of Veterans Affairs
Keith Hillier  Assistant Deputy Minister, Corporate Services, Department of Veterans Affairs

4:25 p.m.

Liberal

Anthony Rota Liberal Nipissing—Timiskaming, ON

Okay, very good.

4:25 p.m.

Conservative

The Chair Conservative Rob Anders

Mr. Valley.

4:25 p.m.

Liberal

Roger Valley Liberal Kenora, ON

I can see a problem with that. When the decisions are made at the review board, how do you propose...? I don't want to put you on the spot too much, but if you're going to have an ombudsman and an appeals process...or do you foresee having a review board and then an appeals process and then they go to the ombudsman?

4:25 p.m.

Associate Deputy Minister, Department of Veterans Affairs

Verna Bruce

The ombudsman wouldn't have any authority over the decisions made by the Veterans Review and Appeal Board. Depending on how you design the ombudsman, you could give the ombudsman the opportunity to deal with the people who think the process is taking too long, who could complain to the ombudsman. But under the current legislation, the ombudsman doesn't have a role and wouldn't have a role in decision-making around pensions. The role would deal more with health care benefits, or whatever.

4:25 p.m.

Liberal

Roger Valley Liberal Kenora, ON

As you've said, you are looking at this very carefully and very deliberately, which I applaud. Has anyone thought to the point that maybe the ombudsman could take over some of those roles? I'm not saying there's anything wrong with what they do, but maybe it's a way to put it together so that it's one-stop shopping. The process doesn't take too long, as we were told earlier this week about the appeals board and the review board. Has anyone thought to the point that maybe this ombudsman could have part of those duties and maybe it would lessen some of the bureaucracy?

4:25 p.m.

Associate Deputy Minister, Department of Veterans Affairs

Verna Bruce

It's certainly not a part of what we're looking at now, but we'll take it back.

4:25 p.m.

Liberal

Roger Valley Liberal Kenora, ON

I have one last question, if I still have time. I'm sorry I didn't finish my question on Ste. Anne's Hospital and their ombudsman. We have health centres all across Canada for veterans. Does that one ombudsman deal with health issues all across these centres, or does he or she just strictly deal with the issues in the one hospital?

4:25 p.m.

Associate Deputy Minister, Department of Veterans Affairs

Verna Bruce

As far as I'm aware, it's just Sainte-Anne-de-Bellevue. It's very much focused on people who are residents or patients, as they call them, of Sainte-Anne-de-Bellevue.

4:25 p.m.

Liberal

Roger Valley Liberal Kenora, ON

Of the one organization?

4:25 p.m.

Associate Deputy Minister, Department of Veterans Affairs

Verna Bruce

The one organization, yes.

4:25 p.m.

Liberal

Roger Valley Liberal Kenora, ON

I can see that we need an ombudsman if we are only providing for one specific group. Regardless of the reason they're in the hospital, whether it's dementia or anything else, the others in similar centres don't have that service. That's what you're saying.

4:25 p.m.

Assistant Deputy Minister, Corporate Services, Department of Veterans Affairs

Keith Hillier

That's correct.

4:25 p.m.

Associate Deputy Minister, Department of Veterans Affairs

4:25 p.m.

Liberal

Roger Valley Liberal Kenora, ON

Thank you, Mr. Chair.

4:25 p.m.

Conservative

The Chair Conservative Rob Anders

We have 19 seconds, if Mr. St. Denis wants to--

4:25 p.m.

Liberal

Roger Valley Liberal Kenora, ON

He'll wait for his own time.

4:25 p.m.

Liberal

Brent St. Denis Liberal Algoma—Manitoulin—Kapuskasing, ON

I'll wait.

4:25 p.m.

Conservative

The Chair Conservative Rob Anders

Now we're over to Mr. Mayes, I think.

4:25 p.m.

Conservative

Colin Mayes Conservative Okanagan—Shuswap, BC

I'm finished.

4:25 p.m.

Conservative

The Chair Conservative Rob Anders

Okay. Next would be Mr. Stoffer with the NDP, but he's not here.

Mr. Rota, because you were so kind to Mr. Stoffer, maybe you want to allow Mr. St. Denis...if he wants to ask his questions.

4:25 p.m.

Liberal

Anthony Rota Liberal Nipissing—Timiskaming, ON

It would be a pleasure to pass my time on to Mr. St. Denis. He's a wonderful man.

4:25 p.m.

Conservative

The Chair Conservative Rob Anders

All right.

Mr. St. Denis.

4:25 p.m.

Liberal

Brent St. Denis Liberal Algoma—Manitoulin—Kapuskasing, ON

Thank you, Mr. Chair and Mr. Rota.

There appears to be a great sincerity behind these initiatives. Is there a preferred timeline, and I apologize if I missed it, but I had to take an urgent phone call, whether it's a regulation or a bill--I hope it's a bill, and if it's a bill, I hope it goes through the House quickly--and will they both be done at the same time in the same set of regulations or the same bill? Do you know?

4:30 p.m.

Associate Deputy Minister, Department of Veterans Affairs

Verna Bruce

It's probably a bit soon to say if they'll be dealt with together. That would be part of how the system unfolds.

In terms of timeline, in a response to a question earlier, we need to make sure we take the time to do it properly, but there's no question that the minister has asked us to move quickly on this one. We'll be working as quickly as we can to come up with something that makes sense.

4:30 p.m.

Liberal

Brent St. Denis Liberal Algoma—Manitoulin—Kapuskasing, ON

Will the resources come out of existing budgets? A few million dollars a year I am sure could run something like this. Are the resources notionally set aside in the department or will this require extra funds, which I am sure we would certainly support in any event?