Thank you, and welcome.
The Veterans Charter was meant to do exactly what you've just described, and the objective of the bill of rights, in my opinion anyway, is to provide veterans with a service guarantee as to what they can expect when they deal with the Department of Veterans Affairs. To me they're tied. The bill of rights and the ombudsman are linked together. If you don't have a bill of rights, then what can the ombudsman pursue? That's my line of thinking anyway.
In your discussions with the veterans organizations, what are the most important items to them that they want to see in this bill of rights? For example, what areas are they focusing on when you ask them about the bill of rights and what it should look like when it's finished? That's one question.
Secondly, I know this initiative is still in its early stages, but to get down to a specific issue regarding the ombudsman, how will this person be chosen? Will they be appointed or will there be a competition?
Now I'll wait for the answers.