Thank you, Mr. Chair, and thanks to the witnesses for coming here today. It's my first opportunity to meet you and to ask you some questions.
I appreciate your comments about the challenges this new office is going to bring and how you have to get it right, because we have heard and do hear in our ridings about the veterans who are unhappy. You mentioned the Veterans Review and Appeal Board. We know through time, especially when you're dealing with Second World War vets, that they're unhappy with the way their cases are handled. You lose credibility if you do that, so I'm happy to hear that at the start you're trying to get this right and trying to stay free of influence and make sure this is independent.
I note that the ombudsman for National Defence and the Canadian Forces pointed out to the committee in 2005 that they have access when they're in the forces and nothing when they get out. So it's timely. I don't know that I agree with Ms. Hinton, but the fact is we're here to get something done, so I hope this moves forward quite quickly.
I have a question about Ste. Anne's Hospital and the information that they already have an ombudsman to deal with health care. Can you explain if there would be interaction between these two ombudsmen, or do you see one taking over from the other? Can you enlighten me on exactly what this ombudsman does?