It's interesting that it is something that has been available through different government departments, some of whom have bills of rights. As we started working on this, it was interesting to discover that the legion, unbeknownst to us, was also working on a bill of rights. So it seems that as government begins to focus on how we're servicing clients, there is an interest in looking at bills of rights, which are really service standards of what people can expect. You even see them when you go into banks sometimes, in terms of the bank saying, our clients can expect....
On June 1st, 2006. See this statement in context.