Sure. I'll deal with your second question first and turn your first one over to Keith.
With respect to the Veterans Review and Appeal Board, you're absolutely right. We have a separate independent tribunal. We have a staff of lawyers who actually represent cases for clients in front of the tribunal. We are the only veterans affairs department in the world that provides that service--but it is only for disability pensions.
Clients also receive a wide range of health care benefits from Veterans Affairs, ranging from drugs to the veterans independence program to placement in a long-term care facility. At present the mechanisms we have for people who are unhappy with decisions on those services are all internal. There may be an opportunity for an ombudsman to be involved in that particular area.
There may be more general issues that people have as well--issues with how they feel they've been treated by staff in the department perhaps, or broader issues that could not be part of the mandate of the Veterans Review and Appeal Board but could in effect be some of the things we might look at with respect to the mandate for an ombudsman.
That answer would be for your second question. I'll let Keith take your question about the Australian model.