Thank you, Mr. Chair.
Thank you for coming this morning and appearing before us again.
You mentioned the changes Veterans Affairs goes through as it tries to adjust to new programs, new realities, new veterans, different issues. I'm sure you're aware of the fact that we face the front line of complaints. I've often wondered, when we see the veterans or their families come in through the doors and the complaints are there, how many are happy whom we don't know about--and I assume there are quite a few of them. We don't get to see those people, so thank you for the effort you're making.
I'm always wondering, and I'll keep going back to it ad nauseam, about delivering the services in the far-flung areas of the country. We notice on maps...and I can't remember right now who spoke to us and showed us the distances between offices and all the services that are provided. We know there are contract services out there in provincial hospitals and for all these other services.
Can you suggest to me how we're changing and how we're trying to...? Health care migrates to the larger centres. In my riding I don't have a large centre, and there are many instances like that right across Canada. As the services become more and more condensed in the larger areas, how do we provide services in those areas to make sure they have access to it?