You're absolutely right. We did hear that veterans need help, not relating to PTSD, but to other services within the VIP program. It's not just with funds to get snow clearance, groundskeeping, etc.; they need help to get that in place, not to be left on their own to make those arrangements. We've made that recommendation in Keeping the Promise.
The people who they are working with in Veterans Affairs, whether early intervention specialists or care coordinators, have to help them navigate the system and complete whatever forms they need to complete, so that they get the services.