Or she. I'm partial to men.
That is something our service officers do, both at branch level and command level. They look to other areas as well as at what the Legion or Veterans Affairs has to offer. They will assist the veteran with municipal, provincial, federal help--anything they may know about. So part of that job is in the works now.
Anyway, I won't linger on that.
On your second question, on what we would pick as number one, that's really very difficult.