It's quite true that there is a backlog throughout the system. Having said that, it is an evidence-based system, and if there are people who might not be happy with whether or not they got a disability pension or a disability award, there might be some individuals out there who mistrust the department.
Having said that, I also see a very timely turnaround at the first decision level within the department; I have seen some decisions lately that are turned around in two or three weeks, which indicates to me that timeliness is taking place. Some of the delays occur when you need to go and get some medical diagnosis. That is then a function of our medical care system; we don't have enough doctors and we just don't have enough specialists. So this is where some of the delays occur.
But generally speaking, I have seen the department being able to turn around decisions at first level very quickly, and the VRAB is also very quick. Having said that, they need more members.