Evidence of meeting #8 for Veterans Affairs in the 39th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was services.

On the agenda

MPs speaking

Also speaking

Brian Ferguson  Assistant Deputy Minister, Veterans Services, Department of Veterans Affairs
Ken Miller  Director, Program Policy Directorate, Department of Veterans Affairs

4:25 p.m.

Director, Program Policy Directorate, Department of Veterans Affairs

Ken Miller

It has provided Canadian Forces veterans with many more programs that were never there before, giving us an incredibly expanded ability to respond to their needs, simply by putting tools in the tool box, if you will. We never had those before.

4:30 p.m.

Conservative

David Sweet Conservative Ancaster—Dundas—Flamborough—Westdale, ON

Okay, but does it draw in more capacity for pensionability?

4:30 p.m.

Director, Program Policy Directorate, Department of Veterans Affairs

Ken Miller

Not in terms of pensionability itself, no.

4:30 p.m.

Conservative

David Sweet Conservative Ancaster—Dundas—Flamborough—Westdale, ON

But ancillary services?

4:30 p.m.

Director, Program Policy Directorate, Department of Veterans Affairs

Ken Miller

Ancillary services, absolutely.

4:30 p.m.

Conservative

The Chair Conservative Rob Anders

All right.

Now we'll be heading over to the Liberal side, and I don't know if it's Mr. Cuzner or—

4:30 p.m.

Liberal

Roger Valley Liberal Kenora, ON

Just say “Roger”, and one of us will answer.

4:30 p.m.

Some hon. members

Oh, oh!

4:30 p.m.

Conservative

The Chair Conservative Rob Anders

Well, one of our “Roger” friends.

4:30 p.m.

Liberal

Rodger Cuzner Liberal Cape Breton—Canso, NS

I'm okay here.

4:30 p.m.

Conservative

The Chair Conservative Rob Anders

Mr. Valley.

4:30 p.m.

Liberal

Roger Valley Liberal Kenora, ON

Thank you.

I just have a couple of quick points. On the overseas service veterans at-home pilot project, you say in your first bullet point that, “Implemented in 2003 [it] offered certain overseas service veterans”.... Can you explain why it's “certain overseas veterans” and not all of them?

4:30 p.m.

Assistant Deputy Minister, Veterans Services, Department of Veterans Affairs

Brian Ferguson

It's for those people who were entitled to a long-term care facility bed and were on a wait list and couldn't get in. So “certain” was meant to cover them.

4:30 p.m.

Liberal

Roger Valley Liberal Kenora, ON

It says that, but it confused me a little bit.

4:30 p.m.

Assistant Deputy Minister, Veterans Services, Department of Veterans Affairs

Brian Ferguson

It was probably an overuse of the word “certain”.

4:30 p.m.

Liberal

Roger Valley Liberal Kenora, ON

Yes, I thought it had to be in a certain country or something.

From the stats there, when we can see how hard these people fight to stay in their homes, we understand why they served their country.

I just wanted to comment on this. Anything that can be done, anything at all in that area in your review...that's the key to this whole program, to keep them in their homes. The stats in your survey on those wanting to stay in their own homes are incredible; I mean they're not even close to being “good”, but are great.

4:30 p.m.

Assistant Deputy Minister, Veterans Services, Department of Veterans Affairs

Brian Ferguson

I might add that they are entitled to the long-term care bed, but not the VIP program, which would actually keep them at home. So that's definitely an area we'll want to look at as part of the review.

4:30 p.m.

Liberal

Roger Valley Liberal Kenora, ON

That's what the survey points out, that the VIP service allowed them to avoid that long-term bed time much longer

4:30 p.m.

Assistant Deputy Minister, Veterans Services, Department of Veterans Affairs

Brian Ferguson

That's right.

4:30 p.m.

Liberal

Roger Valley Liberal Kenora, ON

Again, that goes back to some of the savings you have to document.

4:30 p.m.

Assistant Deputy Minister, Veterans Services, Department of Veterans Affairs

Brian Ferguson

Absolutely.

4:30 p.m.

Liberal

Roger Valley Liberal Kenora, ON

I just have one last question, again from this parliamentary research service document, which talks about the maximum cost for VIP services. The question is, are they adjusted annually? I suspect the answer is yes, but my question is not so much that, but about the differing costs of providing services in different regions and the tremendous drain on our health care services. Home care providers fall into an area that is in demand. We can guess that in certain areas where there are extreme shortages of workers right now, such as the west, costs are going to be much higher to service somebody in their own home.

So how do you deal with that? Is it done on a regional basis? Is it a blanket for Canada? How do you arrive at that?

4:30 p.m.

Assistant Deputy Minister, Veterans Services, Department of Veterans Affairs

Brian Ferguson

Our service delivery goal is to provide uniform service, so we would not be saying that because you're in the west, you're cut off from those services.

4:30 p.m.

Liberal

Roger Valley Liberal Kenora, ON

It's not a dollar value then; it's a uniform service.

4:30 p.m.

Conservative

The Chair Conservative Rob Anders

It's a needs-based, uniform service.