I know Norah Keating. I wasn't part of this document. I know some of the people who are involved in this. I'm just concerned that if all we do is assess and recommend, and that's it, it won't work. We have to assess, recommend, and then follow up—have rapport, assess again. It's not cheap, and it's going to cost money to save money. But it will save money, if we do it right. I guess the key point is that stopping at recommendations is not enough.
On January 29th, 2008. See this statement in context.