I would like to make a plea to the committee, in any way that you're able to do it, to free up some of the bureaucrats, particularly at the front line. I realize that crossing political-public service lines is difficult, but I would urge you to free up the people from the front lines who know what should be happening to enable them to make those kinds of decisions, and move forward. That would, again, lift an enormous weight off some of them.
On February 5th, 2008. See this statement in context.