I think the new Veterans Charter is a huge step forward. The family does not know what resources are available to them. The member, when retiring, releasing, or working with Veterans Affairs and accessing a service, may not know that there are things available to his family. The family definitely doesn't know that things are available to them. And the family is who is suffering, especially when you're working with OSIs and PTSDs.
That veteran is working, perhaps, with a peer support group through VA or accessing different services through VA. The family doesn't know this information. The family is sitting there in isolation and suffering. They don't know where to turn for help, for resources, or for support. The more you can do to educate that veteran's family, the better.