Of course, you repeatedly said one of the major problems is that people don't know what they don't know, and there are services out there. Are you suggesting that maybe one of the things that could be done is direct outreach, in other words, a phone call to the home to say, “Hey, by the way, you have this available, you can go to this website, you can do this”, that kind of thing?
On March 11th, 2008. See this statement in context.