This is where the service manual comes in. This is what I'd like to see developed for people who are servicing veterans, all the different veteran types. They would have access to this. This is the compromise I see, the only other way.
The best way an occupational therapist is going to understand the treatment of military personnel and their families is to be embedded, enlisted, to be part of that, as in the United States and as the U.K. is advocating.
The second best thing is to have other health professionals, not just occupational therapists, understand what Veterans Affairs is offering—the programs, the criteria, what Canadian Forces programs are available and where they are, who the area counsellors are and what their numbers are—and also what the mission is, what the vision is, past and present missions that have been going on, the injuries. Have that in a manual. Have that not on a website, not all these different pieces of paper that Veterans Affairs has, which are excellent. It's all out there; it just needs to be put into context and given to these health professionals who are out there.
So all of a sudden, Sergeant Thompson is sitting up there in rural Manitoba, and his nurse has never had a military client and doesn't understand the concepts of what Veterans Affairs gives. Well, it just so happens that...here's my service manual, and I can look up all the different things that Veterans Affairs has to offer. And it just so happens that at the back of the manual someone has decided to provide me, every year, with up-to-date treatment strategies for these families who are up north or in downtown Winnipeg and what can be done with them. These are evidence-based things that have been proven to work.
So yes, civilian occupational therapists, civilian nurses, civilian social workers can effectively treat military families out in rural....