That wouldn't be my area. I know the area counsellors are good advocates for that type of thing, but that is a huge barrier I see with my veterans. They will ask me on a number of occasions to help them fill out their forms. They cannot see. I cannot call them on the phone. When I call them, they do not understand what I'm saying. Can you imagine me giving them a 1-800 number? That doesn't work.
But training someone else to do my job? Maybe I'm a control freak, but I wouldn't allow someone else to do that. I like going in. I like making sure I do my follow-up, making sure the equipment is installed correctly, that the easy-lift chair or the power device is still working. And then if there are any outstanding questions and my case is closed, the area counsellor can always follow up.