You mentioned that the average veteran's age is somewhere around 84 years old. We always have a concern that when something comes up they don't have someone to help them through some of these complex periods in which they're trying to make applications. Do you see where the new ombudsman will come in? Is that a role in which they may be able to help some of the veterans, even under the new regulated service if that attempt to simplify does come in?
On November 20th, 2007. See this statement in context.