Le formulaire?
We're always open to suggestions for simplifying our forms if they're too complicated. There are a lot of things we have to satisfy, of course. One is financial and the other is eligibility. Because our eligibility rules, unfortunately, are very complex, it's not always easy to guess whether a person is eligible or not, unless we know all the details.
We're open to simplifying our forms and letters. If there are any suggestions, I don't think there'd be any problem at all.