I can tell you that within the Department, as a general rule, the favourability rate varies from 60% to 70%, at the first level. For example, in relation to a nominal figure of 30,000 claims filed with the Department at any given time, 60% or 70% are resolved. That leaves between 10,000 and 12,000 cases, and they are brought to the attention of the Bureau of Pension Advocates. The BPA declines to review some of those, which means that, at the present time, between 6,000 and 7,000 cases end up at the VRAB.
On November 22nd, 2007. See this statement in context.