There was a bubble and we were short of members, so it was the worst-case scenario for us at that time. We initiated a very--how shall I call it--courageous program of asking our board members to sit alone all throughout last fall, which not only helped us to process our regular work, but it allowed us to process 500 more files at that time. I think the organization was flexible, and we adapted to the situation and we faced the situation. It turns out it was the correct strategic action to take at the time, and we're proud of that.
On November 22nd, 2007. See this statement in context.