I'm also very interested in what you mentioned earlier. I think if I heard you correctly, it's not in place yet, but it's coming, and that is a card with a chip when people leave the military. One of the things we've discussed is that we don't want to lose anyone in the transition from active military to the veterans portfolio. That would be interesting, if you could answer that.
I'm doing all this talking, because he's going to cut me off, so if I ask you the questions, I'm okay.
One of your core values, as stated on your website, is to ensure consistency and accuracy. How do you ensure that services provided by the department are delivered in a consistent and accurate manner? That would be my first question.