That's very interesting.
The other comment you made was that the department doesn't deliver the service. In Canada, our department does deliver the service. We don't contract out per se, the way I'm assuming you're talking about, so that's an interesting thing.
I was also very interested to hear you say that just having been in uniform doesn't make you a veteran. We've had a number of presentations where exactly the opposite point of view has been expressed, that if you served your country, whether you were deployed or you weren't, you're a veteran. So it's rather interesting to hear you say that.
In terms of needing treatment, are you saying that contact person in your country is the one who makes those decisions as to whether a veteran requires treatment, or is there another process in place?