Yes.
It is something that I already mentioned briefly. I fully appreciate that decisions cannot be made lightly. Decisions regarding financial or psychological support have to be based on concrete facts and data. I have no difficulty with that. However, the pension officer's assistant clearly said that we should not hesitate to call her if we needed any help.
Allow me to outline the context. This is our story. We knew that we had to send in all of his medical reports by mid-July. We were told that if we did not, we could forget about getting any help.
I have brought an example along today, and I am glad to be able to discuss it. This form is for his lumbar spine problem. They know that my husband is suffering from post-traumatic stress disorder, yet they send out a form about his back problems. The form is straightforward—it is only three pages long; the answer, however, is 15 pages long. That is the one issue. The questions are short, but they are complex, the level of detail required is simply nonsensical for somebody who struggles to do his own grocery shopping. It's nonsense.
Would you like me to quickly read out the questions on the form? Are you familiar with these forms?